Airtel Networks Limited is one of the leading
telecommunications services providers in Nigeria which is headquartered in Lagos, the
commercial hub of Nigeria. The telco ranks amongst the top mobile
service providers in terms of subscribers with a customer base of more than 40.8 million people. Airtel Networks Limited offers 2G, 3G, and 4G wireless
services, mobile commerce, and enterprise services.
Bharti Airtel Limited, Airtel’s parent company is a
leading global telecommunications company with operations in 16 countries
across Asia and Africa. Headquartered in New Delhi, India. Bharti Airtel Limited ranks
amongst the top 3 mobile service providers globally in terms of subscribers. In
India, the company's product offerings include 2G, 3G, and 4G wireless services,
mobile commerce, fixed line services, high-speed home broadband, DTH,
enterprise services including national & international long distance
services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G
wireless services and mobile commerce. Bharti Airtel had over 413 million
customers across its operations at the end of March 2018.
Airtel has a network presence in almost all states of the
Federation, 774 Local Government Areas, major towns and villages in Nigeria. The
company’s mobile networks cover over 69.5% of Nigeria’s population and its 3G the coverage ratio is over 41%. The Network distribution spreads across
over 40,000 retail outlets with well over 332,042 retailers.
In the Financial Year 2016- 17, Airtel’s network
carried over 420Tb (Terabytes) of data volume.
Airtel is also known for its Corporate Social Investments
programs, particularly its Adopt-a-School initiative, which seeks to provide
a 360-degree approach for identifying, nurturing and developing the minds of
underprivileged children across public primary schools.
Airtel has also consistently intervened in areas of
health-care, access to clean water and several charity projects within its four
adopted schools just as it is bankrolling the Airtel Touching Lives program,
a revolutionary initiative designed to offer practical relief to the
underprivileged, hard-to-reach, and downtrodden. While Airtel has scored high with its Adopt-a-School program and the Touching Lives initiative, its
Employee Volunteer Scheme has also offered an outlet for its staff to directly
participate in touching the lives of members of the many communities where it
operates.
KEY MILESTONES
2001 – Awarded Digital Mobile License (DML) for
communication services in Nigeria
2001 – Becomes first telecoms operator to launch commercial
GSM services on August 5
2003 – Wins Most Customer Sensitive Network (Thisday
Newspapers)
2003 – Wins Best Customer-Friendly Network (Telecoms
Awards)
2005 – Wins Best Customer Care Operator (Telecoms
Awards)
2005 – Wins GSM Company of the Year (City People
Magazine)
2006 – Wins Best Customer Care Operator (Telecoms
Awards)
2006 – Wins Best Customer Care Mobile Company (IT
& Telecoms Digest, 2006)
2007 – Wins the Brand of the Year and Good
Governance Awards (Thisday Awards)
2008 – Wins Best Customer Care Award (Nigerian
Communications Commission)
2009 – Wins the Best Customer Care Award (Nigerian
Information Technology and Telecoms Awards)
2010 – Launches service under the brand name Airtel.
2011 – Becomes the first Telco to rollout 3.75G
Network pan Nigeria
2011 – Launches award-winning CSR program,
Adopt-a-School
2011 – Wins the Best Customer Care, Operator
(Telecoms Awards)
2011 – Wins the CSR Awards for Educational
Development (Organized PR Practitioners)
2012 – Adjudged by the Chartered Institute of
Personnel Management as the Telco with best HR practices
2012 – Becomes the first Telco to complete 4G LTE field
trial
2012 – Becomes the first Telco to launch the
revolutionary HD Voice Service
2013 – Wins triple awards for customer service,
brand innovation and company of the year at the prestigious Nigerian Telecoms
Awards.
2013 – Adjudged best Telco Company by CIPM for best
HR practices in the telecoms sector
2014 – Launches Airtel Touching Lives, revolutionary
CSR program to uplift the less privilege
2014 – Adjudged by the prestigious SERA Panel as
Best CSR Company in Education delivery
2015 – Bagged the Association of Telecommunications
Company of Nigeria’s Merit Award
2015 – Named Telecoms Brand of the Year by the African
Leadership Magazine
2016 – Named Most Friendly Customer Operator by the
Nigerian Telecoms Awards
2016 – Airtel Nigeria’s CEO, Segun Ogunsanya, named
Telecoms CEO of the Year by the Nigerian Telecoms Awards
2016 – Airtel Nigeria’s CEO, Segun Ogunsanya, named
Telecoms CEO of the Year by Marketing Edge Magazine
2016 – Airtel Nigeria was awarded the ‘Best Company
in Reduction of Inequality’ (SDG 10) at the prestigious SERA Awards, a notable
platform that recognizes exceptional CSR interventions in Nigeria.
2017 – Awarded great place to work in Jobberman
2017 – Airtel’s TVC, Data is Life, bags three awards
at African Cristal Festival
2017 – Airtel gets the award for selfless service, joins
LUTH for World Blood Donor Day
2017 – Airtel Adjudged Best Company In Recruitment
2017 – CEO Named Best Telecoms CEO In Africa
2017 – Airtel Nigeria bags LCCI Service Excellence
in Telecom Award
2017 – Airtel adjudged Most Outstanding
Customer-Centric Telecoms Brand by MarketingEdge
2017 – Payment Innovation in Telecom Award at
INTERSWITCH Awards
2017 – Airtel Wins Award for Excellence in CSR at
Global Patriot Newspaper’s
2017 – Telecom CEO of the Year Award
2017 – NTITA CSR Excellence Award
2017 – Best TV Commercial campaign Award
2017 – Airtel adjudged the best company in stakeholder
engagement at SERAS 2017
2017 – Airtel’s Lost TVC wins Gold at Epica Awards
2017 – Airtel’s TVC
Lost wins the best Commercial at LAIF Awards